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Technical Support and Sustaining Development Engineer

The TSSD must posses in-depth knowledge of TCP/IP including DHCP/DNS/HTTP, routing protocols such as ARP/RIP and real-time communication protocols such as RTP/RTCP(desirable). Solid programming knowledge (C/C++/JAVA, or script Perl/PHP/Shell in Linux/Unix) with popular computer operating systems (UNIX, Windows) and network/systems administration is required. General knowledge of VoIP protocols (SIP or MGCP or H323) and network sniffing tools is advantageous.

 

ADDITIONAL SKILLS INCLUDE:

  • Excellent people communication skills;
  • Excellent reading skill for technical documents;
  • Ability to communicate well (read, write and oral communication) with customers in English required;
  • Web application or web programming knowledge is a plus;
  • Language proficiency in Spanish and/or Portuguese is beneficial, but not required.

New graduates welcome.  Internships and/or interim opportunities available. This position is based in Los Angeles or Boston.

Contact Information

If you want to be part of a growing company and an exciting team, please send your resume and cover letter to hr@grandstream.com