| BACK MAIN Inside Sales Representative/Manager If you are a self starter, have a passion for closing business, building relationships with distributors and telecommunication service providers, have a proven track record of meeting goals and growing the assigned business territory, are organized, detail oriented, and live in the Boston area; you may be a great candidate for our Inside Sales Representative/Manager position. Responsibilities
Primarily focused on the daily interaction between Grandstream and our global customers. Our Inside Sales Representative/Manager will work in our Brookline MA, Headquarters, be the primary point of contact for Grandstream customers, enhance existing service provider relationships, and build/motivate our existing distribution partners, world-wide. Other duties may be assigned in addition to the following responsibilities. Essential Duties and Responsibilities include - Sales Management - Manage and motivate distributors to accomplish sales and distribution goals within the assigned territory.
- Directs sales forecasting activities and sets performance goals accordingly.
- Reviews market analyses to determine customer needs, price schedules, and discount rates.
- Delivers sales presentations to key clients in coordination with Distributor sales representatives.
- Meets with key clients, assisting Distributor sales representative with maintaining relationships, negotiating and closing deals.
- Monitors and evaluates the activities and products of the competition.
- Prepares cyclical sales report showing sales volume, potential sales, and areas of proposed client base expansion with the deadlines set by management.
Distributor Relationships - Manage and motivate distributors to accomplish sales and distribution goals within the region.
- Maintain and pursue distribution and sales opportunities at a local and Regional level.
- Reviews distributor network and recommends improvements to the Vice President of Sales.
Qualifications
- Have a passion for closing business and building relationships
- Excellent persuasive selling and relationship skills
- Minimum 1+ years B2B sales experience, preferably in similar distribution channels and territory.
- Bachelor degree
- Strong sales skills with track record of meeting target goals and growing market share within assigned territory.
- Intermediate proficiency with Microsoft Office products is required.
Key Competencies To perform the Inside Sales Representative/Manager role successfully, an individual should demonstrate the following competencies: - Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs.
- Communication - Speaks clearly (English and foreign language skills) and persuasively in positive or negative situations; listens for clarification; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively.
- Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; inspires respect and trust; accepts feedback from others; provides vision and inspiration to peers and subordinates; gives appropriate recognition to others; displays passion and optimism; mobilizes others to fulfill the vision.
- Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition.
- Budget Management - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
- Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Dependability – Completes tasks on time or notifies appropriate person with alternate plan.
- Initiative - Looks for and takes advantage of opportunities.
- Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
- Planning/Organizing - Sets goals and objectives; develops realistic action plans and prioritizes and plans work activities within assigned timeframe.
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